You know how it is, working with a co-worker who nitpicks every little detail and is never satisfied with the final outcome, or one who impedes your daily progress on the project your boss wants done on an impossible timeline. We all know who these people are, and deal with them on a daily basis. In fact, working with difficult people is just a part of human nature and part of the global culture these days. The real task is in learning how to verbally box and dance with those people on a daily basis while maintaining your sanity and your positive outlook on life.
Most corporations realize human interaction can be one of their main difficulties. They often seek outside consultation in order to remedy the problem, because businesses have figured out that happy and cooperative coworkers act like a "well-oiled machine," and in a business environment that equates into profits. Human nature has given us our own mechanisms for dealing with difficult people, some of us choose to ignore it, bend to the persons' will and become passive. Some of us choose to overtly antagonize the problem and in many cases make it worse. The latter tends to be the biggest problem many companies face these days.
Luckily, there are people out there, motivational speakers, who have mastered the art of dealing with difficult people inside and outside the workforce. They are not magicians, simply people who understand the vocabulary of human nature and have figured out the best methods to use to combat its offensive/defensive nature. As stated above many corporations have recognized this specific skill set and have set out to utilize it in the most positive manner possible. By putting on these seminars for their employees, corporations are looking to remove as many "road bumps" in the office setting as possible. By making the work environment a friendly atmosphere, the employee will tend to be happier and be more productive throughout the day.
At the end of the day we would all like to reduce the number of difficult people in our lives. Even though we may not be able to control those few that we run into at the supermarket or at the gas station, at least we know that when we head to work the next day, dealing with "that" guy or gal will be easier and less of a headache. By attending a seminar on business communication, not only may we get some time off of work, which we all enjoy, but we may also learn personal and intrapersonal skills that will help us in dealing with that difficult person in our live whether it is in our personal or professional lives. Everyone can benefit from a seminar such as this; we could all use some training on the verbal and nonverbal aspects of human nature.
Cias Hart is a veteran of the USMC and a resident of Arizona. Frederick Grey grew up in Washington, but currently resides in Southern California. If you find yourself dealing with toxic people on a daily basis, consider visiting a seminar on human communication. Marsha Petrie Sue is a speaker from Scottsdale, Arizona who specializes in dealing with difficult people in your daily life.
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